This Privacy Policy governs the manner in which Equality Healthcare Pvt. Ltd. collects, uses, maintains, and discloses information collected from users (hereinafter referred to as "Users") of the Vitrun mobile application (hereinafter referred to as "App"). This Privacy Policy applies to the App.

1. Personal Information Collection

1.1 Location Data: The App collects and uses the User's location data to provide essential features related to delivery services. The User's location is shared with the designated delivery personnel and the User's order recipient (hereinafter referred to as "Owner") during the delivery lifecycle. The location data is not shared with any other person or third-party, ensuring the privacy and security of the User's location information.

2. Use of Personal Information

2.1 Delivery Services: The primary purpose of collecting the User's location data is to enable efficient delivery services. The App uses this information to show the User's real-time location to the designated delivery personnel and the Owner during the delivery lifecycle. This ensures seamless delivery and enhances the User's experience.

3. Data Retention

3.1 User Location Data: The User's location data is retained for the duration of the delivery lifecycle. Once the delivery is completed, the location data is no longer accessible to the delivery personnel or the Owner. However, for the User's convenience, the App may retain delivery history, which does not include real-time location data.

4. Data Security

4.1 Protection of User Data: We take appropriate security measures to protect the User's location data from unauthorized access, alteration, disclosure, or destruction. These measures include data encryption, secure communication protocols, and access controls. Only authorized personnel with a legitimate need for the data will have access to it.

5. Third-Party Services

5.1 Delivery Personnel: The App may utilize third-party delivery personnel to fulfill delivery services. These delivery personnel will have access to the User's location data only during the delivery lifecycle and are bound by confidentiality obligations to protect the User's data.

6. Legal Disclosure

6.1 Compliance with Laws: We may disclose the User's location data to comply with applicable laws, regulations, legal processes, or governmental requests.

7. Changes to this Privacy Policy

7.1 Update Notifications: Equality Healthcare Pvt. Ltd. reserves the right to update this Privacy Policy at any time. Users will be notified of any changes through the App or via email. It is the User's responsibility to review this Privacy Policy periodically for any updates.

8. User Consent

8.1 Agreement to this Privacy Policy: By using Vitrun, Users signify their acceptance of this Privacy Policy. If a User does not agree with this policy, they should not use the App. Continued use of the App after the posting of changes to this policy will be deemed as the User's acceptance of those changes.

9. Contact Us

9.1 Questions and Concerns: If you have any questions or concerns regarding this Privacy Policy or the practices of the App, please contact us at support@evital.in.

This Privacy Policy is effective as of August 7th, 2023.